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Important Information

Important Information

Manx Telecom Bay Festival:

PLEASE NOTE: This is mainly a music festival, with large crowds. The music will be loud and there will be many stage effects, including strobe, laser, gobos, LEDs, theatrical fog and smoke, bangs, ice fountains, glitter cannons, pyrotechnics and more, which all add to the total enjoyment and experience, but could be frightening to some people of a nervous disposition.

Directions:

Please follow the comprehensive MANX TELECOM BAY FESTIVAL road signage that will be in place to direct you along the best route from every direction.

To reduce congestion, please set off for the Festival early and allow time for parking. Please car-share where possible to help reduce carbon emissions.

Parking:
If you buy a parking ticket in advance – saving £2 on the price at the gate – we will allocate you space in the parking area nearest your postal code so you should arrive by the most direct route. For example, the South car park is for vehicles travelling towards St Ninian’s traffic lights and the North car park for vehicles travelling towards Governor’s Bridge. The vehicle parks are immediately alongside the venue, so there is little walking to get to the main entrances.

There is separate parking for the disabled close to the tent through the North Car Park, please see the site plan.

The following charges will be payable for those who book in advance:-
Cars: Advance booking price £3.00
Motorbikes: Advance booking price £1.00
Campervans: Advance booking price £7.50
Mini Buses: Advance booking price £10.00
On the day, charges are the above prices plus an additional £2. To speed the flow of traffic into the parking areas, please ensure you have the correct money available – cash only.

Public Transport:
Reduce congestion and reduce carbon emissions, travel by public transport where possible. There will be a number of buses/coaches leaving from Ramsey, Peel and Port Erin to coincide approximately with the gates opening time and will leave within 15 minutes of the last artist leaving the stage. Pre-booking is essential and the last date for booking is 15th May 2010 or whenever the limited number of tickets are totally sold, whichever happens first.

Ticket Types:
Please click ticket types to see the different ticket types and prices.

Concessions – There are special prices for children under 16. Please see tickets. Proof of age must be produced on entry unless it is obvious. There are also special concessionary prices for family groups on the Sunday.

Superb value ticket for all 3 days. Rear standing at Friday, Saturday and Sunday afternoon’s concerts plus General Standing on Sunday evening all for only £125 + £8.50 B.F. or £5.56 (incl. B.F.) per artist/band (U16 £115 + £8.50 = £5.15 incl. B.F.).

For Disabled concessionary tickets please phone the Call Centre on 01624 600 600.

Ticket Booking Line and Opening Hours:
ALL TICKETS ARE NOW ON SALE and you can purchase online 24 hours a day, subject to availability. If you wish to purchase by phone you can call the Festival Call Centre on 01624 600600 between 8am to 8pm Monday to Saturday. Our telesales operators will be pleased to deal with your orders and/or queries. If you wish to purchase camping or travel packages or wish to take advantage of our easy payment plan for ticket purchase or camping please phone Regency Travel on 01624 69 44 55.

If you have a specific query or queries please email us at feedback@bayfestival.im and we will respond as quickly as we can.

On site Ticket Office Hours and Box Office Collection:
Nearer the actual festival time we will be advising of the opening times of our Box Office, in the Duke shop behind the TT Grandstand, where any remaining tickets will be available for purchase. It will also be for collection of any last minute purchases over the web or phone. The cardholder must take the credit card the tickets were booked with and the reference number. The cardholder’s signature is also required before the tickets will be released. Letters of authorisation and photocopies of the credit card will NOT be accepted.

Accessible Seating:
Disabled people are very welcome and there is easy access straight from the special car parking facilities. There is a wheelchair viewing platform and toilets for the disabled available close by. Please note – registered disabled persons must be accompanied by a carer. In addition there will be be a dedicated Steward plus St Johns Ambulance personnel and Paramedics for any assistance required by the chronically disabled.

General Rules:
Only tickets purchased from DUKE MARKETING and REGENCY TRAVEL will be accepted. Tickets purchased from other sources will be refused admission as no one else is authorised to issue them.

Refunds/Complaints/Compliments:
Due to the high cost of setting up this Festival there is a no refund policy other than 50% for cancellation. Any complaints or compliments should be sent in writing to FEEDBACK, Isle of Man Bay Festival Limited, Heritage House, Ramsey Road, PEEL, Isle of Man, IM5 1RH. There is also a facility for making complaints using feedback forms onsite at the Ticket Office or go online and email us through Contact us. Please head the subject matter ‘COMPLAINT’ (or ‘COMPLIMENT!’)

Confiscated Items or Lost Property:
No responsibility is given for the safe return of confiscated property. Anyone wanting to claim back confiscated property at the end of the Festival should contact the Ticket Office before midnight, write to LOST PROPERTY, Isle of Man Bay Festival Limited, Heritage House, Ramsey Road, PEEL, Isle of Man, IM5 1RH, or go online and email us through Contact us. Please head the subject matter ‘LOST PROPERTY’.

Running Order Changes:
Any changes to the running order are passed on to the House Manager and will be announced over the PA system. They will also be posted in the Ticket Offices.

Drugs:
The dealing in or use of illegal drugs is not condoned by the Manx Telecom Bay Festival. It is illegal to take, buy or sell drugs. Drug enforcement laws are as applicable on site as anywhere else on the Island. If you deal in drugs, it is likely that you will be arrested via security and handed over to the Manx Constabulary. There will be covert Police and security onsite, backed up by CCTV, who will take action as appropriate.

There will be bins placed at all entrances and anyone carrying drugs should place them in the bins before entering. There will be no questions and no covert video recording of these positions.

Neither anti-social nor illegal behaviour will be tolerated whatsoever and participants will leave themselves liable for eviction from the site or arrest. Experimenting with drugs can lead to adverse reactions. Drugs can kill. The crowds and the sheer size of the Festival can be frightening and disorientating under the influence of drugs and could spoil your enjoyment of the event.

If you have taken drugs and you become ill, depressed or frightened please ask a Steward to direct you to the Medical and Welfare Area, which will have the necessary staff to help and support you.

Smoking Policy:
Please note there is strictly no smoking allowed inside any tents. This policy will be rigorously enforced. If you wish to smoke please do so in well ventilated areas outdoors.

Food/Catering/Alcohol:
No food OR drink is to be brought into the site unless you have specific dietary requirements which cannot be catered for on-site. There are plenty of outlets on-site selling food & drink. No alcohol/drinks bottles/glass bottles/cans/illegal substances are to be brought into the site. As responsible organisers we must control the consumption of alcohol on the site and thus ALL bottles entering the site will be confiscated at the point of entry.

Miscellaneous:
Keep Safe at the Manx Telecom Bay Festival. If you need help or have any queries while on site, please ask any member of staff as we want you to totally enjoy your experience at the Festival.

Crime:
Avoid it! Keep your money, credit cards and belongings to a minimum. Be vigilant. Keep an eye on your belongings. Report any crime to a Steward/Security guard or to the Public Police Point immediately.

Emergencies:
In an Emergency please contact the nearest member of Security or Steward for help.

There is an on site professional Fire Safety Officer and Stewards are equipped to deal with fires. There are fire extinguishers located throughout the site and many of the Stewards and Security Staff have been trained in fire safety and First Aid.

There are medics onsite, located at the Medical and Welfare Area. The medics also have roving patrols and provide an Accident and Emergency facility and GP facilities.

There is an onsite Police Station staffed by the Isle of Man Constabulary throughout each day of the performance.

Medical and Welfare Area:
The Medical and Welfare Area is situated towards Backstage on the North car park side of the arena. It will be open from the time the gates open until midnight on each day of the Festival. The Welfare Area also offers a recovery area for patients.

Information Office:
Information is available from the two Ticket Offices (one by the South car park and the other by the North car park) plus the Duke shop behind the TT Grandstand, which is also the Ticket Collection Point. They will be open from 10.00 to 21.00 on the day of the performances. The Ticket Offices sell tickets (subject to availability) and posts the latest information concerning running orders and the latest news. It also displays information concerning local transport services etc.

h3.Lost Children/People

Lost children are looked after by the Medical and Welfare team and all relevant agencies are contacted. Lost people should go to the Medical and Welfare Area

Onsite Facilities:
Bars:

Subject to licence approval there will be two large bar areas for beer, spirits and wine. There will also be booths selling bottles of water and other soft drinks which children can make purchases. All will be purchased by token only. There are Token Booths located in various areas. One token can be exchanged for one alcoholic drink or three soft drinks. You will be able to pre-purchase tokens ahead of the Festival. We will email or post information about this in February.

Bar staff will ask for proof of age ID whenever the customer appears to be under 18. The proof of age will need to be evidenced by a Portman Proof of Age Card, Citizen Card, valid UK card or by a full or provisional photo card driving licence issued by the Driver and Vehicle Licensing Authority or by a passport. If there is any doubt as to the age of the customer they will be refused service. The onus is on the individual to demonstrate unequivocally that they are 18 years old or over and if the individual cannot do so they will not be served.

Food Stalls:

There are food stalls selling a variety of food, from burgers to baguettes.

Toilets:

There are adequate numbers of toilet blocks in and around the arena, as well as facilities for the disabled.

Litter:

Please help keep the festival tidy by cleaning up after yourself, using the Litter Drop Points. Please don’t drop rubbish; there are plenty of bins onsite. Please think ‘environment’!

Souvenir Programmes:

Programmes are available free of charge as you enter, maximum one per person.

Merchandise:

There will be official Manx Telecom Festival merchandise plus artiste’s merchandise available for sale inside the main arena.

About the event

About the event

The 2010 Manx Telecom Bay Festival 2010 follows on from the PEEL BAY FESTIVAL in 2007 takes place between 18th June – 20th June and offers 3 days of a wide variety of music and total excitement with something for everyone’s tastes within a festival environment. Apart from the main 7,000 capacity blackout tent, The Valhalla, there will be a full range of concessions and Manx ‘lifestyle’ stalls including Manx produce, face painting plus street entertainers have etc.all done the Manx way!!

It will take place in Nobles Park situated next to the TT Grandstand. A map showing the position of the venue and the individual layouts for the tent for each day are available here.

With over 24 completely different artists/bands we are providing a full mix for the ‘young’ to the ‘old’. At the Peel Bay Festival in 2007 we had a 20 metre wide stage, in 2010 it will be 40 metres wide! Last time we had 2 small projection screens, one either side of the stage – in 2010 we will have four large ones, one either side of the stage and two hung from the roof above the mojo barrier. Last time there was no stage effects etc, in 2010 nearly every conceivable stage effect will be used to add to the ‘shock and awe’.

The festival concludes with the ‘LAST NIGHT IN THE PARK PARTY’ night with 7 original artists/groups and nothing but ‘wall to wall’ 80’s hits to sing yourself hoarse to and dance yourself silly to at a stonkin’ final night party!

WELCOME TO THE MANX BIG FESTIVAL EXPERIENCE!

Ticket Types

Ticket Types

3-DAY FESTIVAL TICKET
Superb value ticket for all 3 days. Rear standing at Friday, Saturday and Sunday afternoon’s concerts plus General Standing on Sunday evening all for only £125 + £8.50 B.F. or £5.56 (incl. B.F.) per artist/band (U16 £115 + £8.50 = £5.15 incl. B.F.).

REAR AND GENERAL STANDING
Mojo barrier starts approx 50 metres from the front of the stage. As well as left and right of the stage there will be two giant screens directly above the Mojo barrier. On SUNDAY EVENING the mojos come out with all the chairs and the standing front position moves forward and it is GENERAL Standing ONLY. The Park is naturally sloping towards the stage position so in effect is ‘looking down on it’ from the rear standing.

SIDE STANDING – FOR SIZZLING SATURDAY AND X FACTOR MEETS BRITAIN’S GOT TALENT ONLY
This the left and the right of the stage back to the Mojo barrier for Sunday Matinee ONLY. Replaces all Silver Seating and Gold Seat Blocks K and F. On the Sunday evening it is GENERAL standing throughout.

SILVER SEATING
This is to the left and right of the main stage. A few seats will have a slight restriction as the view will be through the lattice (see through) King posts. However as the stage will be twice as wide as in 2007 (40 metres in 2010) this slight interruption will not extend to the full width of the stage. There will be two large screens (again twice the size of those used in 2007), one either side of the stage. THERE IS NO SILVER SEATING ON SIZZLING SATURDAY OR EITHER SHOWS ON SUNDAY, ALL STANDING IN THIS AREA.

GOLD SEATING
Most seats have an unobstructed view directly to the stage, only slight obstruction is in Blocks K and F (the latter two blocks will be removed for Sizzling Saturday and the X Factor). THERE IS NO GOLD SEATING FOR SUNDAY EVENING, IT IS ALL STANDING.

VIP TICKET
Commences Friday 17.30, Saturday 16.00 and Sunday 12.30. Complimentary priority parking. No queuing entrance. Entertaining Host for the evening in VIP Marquee. Luxury Summer Buffet early evening with an entertaining twist! Private bar. Complimentary Champagne teas, coffees and soft drinks. Slightly wider seats directly behind the Hi-Rollers seats and within a few metres of the stage. Interval complimentary Champagne, teas etc and nibbles. Private bar. Plus after show hospitality. On the Sunday this ticket covers BOTH the X FACTOR MEETS BRITAIN’S GOT TALENT in the afternoon and LAST NIGHT IN THE PARK 80’s PARTY shows. The 80’s PARTY is all standing but self contained in an exclusive area directly in front of the stage.

Hi-ROLLERS TICKET
Commences every day at noon (Sunday 11am) when the artists arrive for rehearsals so you experience ALL the day’s excitement. Complimentary priority parking. No queuing entrance. Complimentary programme. Entertaining Host for the afternoon and evening in Hi-Roller spacious and totally exclusive Marquee with well-known celebrity guests mingling plus festival artists who have arrived early for other nights or stayed over (a number already confirmed). Luxury Summer Buffet Luncheon with an entertaining twist! Private bar. Complimentary Champagne, teas, coffees and soft drinks.

Back stage tours whilst artists rehearse and in between acts – see and experience what the artist experiences from the main stage with a full production! Early evening Luxury Summer Buffet and entertainment and complimentary Champagne etc. A draw will take place to have a personal Meet and Greet with the performing artists on the particular day and obtain autographs and photographs etc. Where possible autographs will be sought if requested for all Hi-Roller guests. Wider, cushioned seat seats directly in front of the stage. Interval complimentary Champagne, teas etc and nibbles. Private bar. Plus after-show hospitality with entertainment.

DISABLED
There will be a raised platform for ALL four shows. Subject to demand, each wheelchair user will be allowed one person to sit with them (ticket price is the same as for disabled/side standing/seated). The disabled parking is close by to the tent, please see the site layout plan, and toilet will be close to the platform area. There will be a designated Steward and also Paramedics and St John’s Ambulance staff will be in attendance for chronically disabled. For the U16 concession please phone 600 600

Facilities

Facilities

The MANX TELECOM BAY FESTIVAL is designed to be as friendly and enjoyable as possible. We will also be running in conjunction on site a Manx ‘Lifestyle’ festival with Manx produce, street entertainers, face painting, spiritual readings etc. Therefore there will be full catering concessions on site offering everything from baguettes to burgers and coffees to cans of coke. As well as licensed bar areas attached to the arena tent (subject to a successful licence application) there will be separate ‘soft drink bars’ where responsible children will be able to purchase drinks.

We will also have a fully staffed and equipped Medical and Welfare Area to the left of the stage towards the North Car Park, please see the site location plan. There will be regular medical patrols circulating and if for any reason you feel unwell or disorientated please speak to these teams whose sole intention is to help and assist. This facility will also accommodate a ‘Lost Person Area’ so if you become separated from anyone who you are with please make your way to this area or equally speak to any of the Stewards or Registered Security personnel who are also trained to assist and help.

There is also a Disabled viewing platform for those revellers who are in a wheelchair. One Carer can sit alongside subject to availability. The viewing platform is to the left of the stage, please see the internal layout plans. There are also an external toilet adjacent to the viewing platform that are disabled friendly. Specially reserved parking for disabled persons is accessed through the North Car Park, please see the site location plan, and allows fairly easy access into the arena tent.

On arrival you will be offered a complimentary programme. There will also be available a full range of quality merchandise. There will also be available a high ratio of toilets for men and women.

PLEASE NOTE: On Sunday 20th June the arena tent will have to be completely cleared from 4.30pm to 7.00pm whilst it is prepared for the evening’s show LAST NIGHT IN THE PARK STONKIN 80’s PARTY. We will have to remove the residue of the chairs and all the artists need to carry out sound checks for the evening. If you are attending the evening party and wish to remain on site, which you are welcome to do so, you will just be required to ‘re-enter’ by going to a designated area and ‘re-entering’ the site.

Most of all please enjoy yourselves!

Local Transport

Getting around the island

If you are staying in Douglas or just arrived by boat, Noble’s Park is within easy walking distance of the Promenade or Sea terminal – please see the location plan. Equally, there are numerous taxis available Island-wide, please click here for a list. Most local firms will take advance bookings. There will also be special coaches available leaving from Ramsey, Peel and Port Erin. Tickets for these are only available by pre-booking and space is limited. Pick-up times will be approximately one hour before the gates open at the Festival. Times of exact departure will be advised at least a month before the festival. The coaches will leave for their return journey 15 minutes after the last artist leaves the stage.

Island Resident Show Packages
The Manx Telecom Bay Festival is commited to bring as much excitement as possible, but also making it as safe as possible. Please don’t drink and drive, so with this in mind why not consider making a night of it by staying overnight in town? Through our travel partners, Regency Travel, we have arranged some very attractive overnight packages to include accommodation and your tickets to the various shows. Please click here for more information.

Location and Map

GETTING TO THE ISLAND

GETTING TO THE ISLAND

The Isle of Man is situated in the Irish Sea, half way between Ireland and the United Kingdom (please click here to see a location plan) and is very easy to get to by either sea or air. Leading local travel agent Regency Travel have arranged some fantastic travel packages which also include accommodation and tickets to the various shows. For information please click here . For a very special Father’s Day on Sunday 20th June why not consider actually flying over for the day to see the afternoon show of the X Factor Meets Britain’s Got Talent and fly out after it finishes.

TT fans may also consider staying over after the last TT Race of 2010. Enjoy the Island for a few days as it winds down after TT, then let your hair down at the Bay Festival from Friday the 18th June!

ISLAND RESIDENT SHOW PACKAGES

The Manx Telecom Bay Festival is committed to providing as much excitement as possible, safely. Please don’t drink and drive, so with this in mind why not consider making a night of it by staying overnight in town? Through our travel partners, IsleOfManBreaks, we have arranged some very attractive overnight packages to include accommodation and your tickets to the various shows. Please click here for more information.

Location and Map

Location and Map

 

 

Frequently Asked Questions

Frequently Asked Questions

Manx Telecom Bay Festival 2010 – Frequently Asked Questions

Over these few pages you can find out everything you need to know about the 2010 MANX TELECOM BAY FESTIVAL.

1. What is it?

Well it’s now official the Peel Bay Festival is back as the MANX TELECOM BAY FESTIVAL with: 24 sizzling artists/bands over 3 absolutely amazing hot summer days all undercover in a black out tent so all the special effects, stunning light shows and sensational artists will totally be ‘shock and awe’ right from the start (our hot simmering festival is only days before the longest day).

Amongst the 24 artists/bands the headliners are: Spandau Ballet, Calvin Harris, JLS, The Feeling, Boy George, The Coronas, Rick Astley, Belinda Carlisle, Diversity, Kim Wilde ..so something for EVERYONE!

2. Dates and times?

Friday 18th, Saturday 19th and Sunday 20th June 2010. Approximate times are: Friday 5.30pm to midnight, Saturday 2.30pm to midnight and Sunday 1pm to midnight with the arena closed down (for evening sound checks and removal of the chairs for the 80’s Wall to Wall Party night) for circa 2.5 hours at approximately 4.30pm. A wide choice of food and refreshments will be available on site as well as ‘lifestyle’ tents.

3. Is it indoors or out?

It is a fully indoor event in one of the largest temporary structures in Europe, namely the Valhalla Marquee. The tent is black out so, whilst this festival takes place within a few days of the longest day, the full effect of the lights and special effects will be seen to their optimum. Due to us only being able to book the 8-pole instead of the 12-pole last time the total capacity is reduced to circa 7,000.

4. Is it is definitely happening? Have the organisers done this before?

It most definitely is happening and we look forward to seeing you there! Yes the promoters, Street Heritage, and their staff were behind the hugely successful Peel Bay Festival in 2007 which was held over 7 nights and attracted 25,000 people.

5. Where is the venue?

Nobles Park, Douglas, Isle of Man, IM2 6DA. This is a large green park right in the centre of Douglas, the Island capital, and is situated next to the TT Grandstand. It is close and within easy walking to Douglas Promenade with all its hotels, guest houses, amenities etc.

6. Is it all standing?

No it comprises of 2/3rds seated at the front and standing behind the seats. Please see the attached plans. There is no tiered seating although the park slopes naturally towards the stage. On the Sunday evening, however, all the seats come out and it is all standing (and dancing). Again, as the park is naturally sloping, the back of the tent will be higher than the main stage. There is also a platform for disabled revellers throughout. Due to us only being able to accommodate the 8-pole instead of the 12-pole in 2007 the total capacity is reduced to circa 7,000.

7. How do I get there?

If you wish to travel from off the Island to make a very special night or weekend of it please see the travel packages, they are very competitively priced and include your entrance ticket(s), travel, camping or bed and breakfast in a guest house or hotel. Camping packages that include ferry cost, 3 nights pitch, festival pass and booking fees are from ONLY £149!! If you are an island resident please do not drink and drive. Why not take advantage of one of the very attractive deals on local accommodation (including camping from £139 totally inclusive), details in travel packages. We will send you an easy to follow and simple map with your tickets.

8. Will I receive my tickets straight away?

ALL tickets purchased before 20th May 2010 will be held and dispatched on or around that date. Please allow up to 30th May 2010 for delivery, if by then you have not received them please contact Duke Marketing at bayfestival@dukevideo.com. Tickets bought after this date will be dispatched within 5 days of booking. Tickets ordered over the phone or on the web within the following times of the event will be held for collection at the Duke shop situated behind the TT Grandstand, Glencrutchery Road, Douglas, Isle of Man, IM2 6DA. IOM – 2 days before the performance day U.K. – 5 days before the performance day EUROPE – 10 days before the performance day. The cardholder must take the credit card that the tickets were booked with and the reference number. The cardholder’s signature is also required before the tickets will be released. Letters of authorisation and photocopies of the credit card will not be accepted.

9. Is it family friendly?

The 2010 festival is very much a family friendly music event and over 3 days and we know there is something for EVERYONE! The Sunday Afternoon ‘X FACTOR MEETS BRITAIN’S GOT TALENT’ is intended to be a ‘Father’s Day’ show for ALL the family to enjoy and we have special prices for children and family tickets, please see tickets.

10. Is there any onsite parking?

Yes there is a lot of onsite car parking availability. But to be sure of a place please pre book your car parking ticket plus it is cheaper to buy your ticket now. If you purchase on the day the cost will be £5.00 as opposed to £3.00 pre booked. There is a ‘north’ car park for those travelling from Ramsey direction and ‘south’ car park for those arriving from the Port Erin direction. Your car park tickets will be allocated according to post code.

11. I don’t want to drink and drive, can I get a bus or a coach?

Special buses/coaches will be available from Ramsey, Peel and Port Erin and all tickets must be pre-booked. Buses will leave for the return journey within 15 minutes of the last artist leaving the stage. The full schedule of buses and information on how to buy tickets will be sent to all contacts early in 2010.

12. Are there any taxis around Douglas?

There are a lot of taxis on the Island but generally the largest number will be around Douglas. Some firms will allow you to pre-book now for June.

13. How close can I be dropped off and/or collected?

Please see the site plan. You will see that Upper Dukes Road will be one way, downwards from the Police Headquarters direction, and part of that is designated as the ‘Drop Off/Collection Point’. All you will have to do then is walk up the pedestrian path in the park to the entrance to the Festival.

14. Where can I drop my daughter and her friends off and collect them later?

As in 13.

15. Will there be any catering and other concessions on site?

Yes a full range of catering and merchandise concessions will be positioned around the site.

16. Will there be adequate toilets?

Yes, there will toilets positioned around the site.

17. Any medical and welfare facilities on site?

Yes, there will be full medical and welfare facilitates available at the Festival which will be fully staffed. The position of these facilities will be towards the Pavilion at the rear on the north side of the main tent, please see the site plan. Medical teams will be also on patrol so if you felt ill or distressed they are there to help so please do not hesitate to seek their help. Equally if you cannot see a medical team and you feel unwell please speak to any Steward or Security personnel who will be able to contact the medical team immediately.

18. How do I report a lost child?

If in the unlikely event you are temporarily separated from your child, then please report it immediately to any member of staff. If you feel lost, please speak to any member of staff or go to the Medical and Welfare Tent situated to the left of the stage just outside the main tent. It will be signposted.

19. Is it disabled-friendly?

Yes, as in 2007, there will be an elevated ramp for people who are disabled. Special car parking arrangements are made close by. There will be an allocated Steward and also medical assistance will be available for any chronically disabled guests.

20. Are there any deals with local hotels overnight to save drinking and driving?

Yes, if you are an island resident please do not drink and drive, therefore we have some very attractive deals with local accommodation again please see travel packages. When the tickets are sent out it will include an easy to follow and simple map.

21. Any camping?

There is onsite camping available which also includes ferry travel etc, please visit our travel packages page.

22. Who’s playing at the Manx Telecom Bay Festival?

Please click to see the artist line up

23. What tickets are available and how?

Tickets start from £19.50 plus booking fee and the tickets are ALL on sale now . There are concessionary prices for children of 15 years or under and also there are special combined tickets for individuals and families for ‘all day’ Sunday covering the afternoon and evening show. Also there are 3 day Festival General Standing Ticket at £125, saving £28 on the individual prices.

24. How do I buy tickets?

Tickets are available to buy by clicking here or by calling (01624) 600600 between 8 am and 8pm Monday to Friday. All tickets are sold by Duke or Regency Travel as the exclusive sales agent of Bay Festival Ltd.

25. I have lost my ticket(s)

If you lose your tickets, please contact Duke the ticket agent immediately. Ideally, have your original booking reference to quote. Your lost tickets will be cancelled and new tickets issued for an admin fee of £3 plus Recorded Delivery despatch.

26. Do I receive an order confirmation?

Upon purchase over the web you will receive a confirmation email with details of your purchase. You will then receive bi-monthly newsletters via email.

27. I registered; do I get a priority booking time?

Yes, you will be contacted via email with details of this prior to each launch. Your loyalty to us will be rewarded, thank you.

28. Any indicative internal layout block plans?

Yes plans are available for each of the three shows i.e. Friday’s layout with 2/3rds chairs and 1/3rd standing. Saturday and Sunday afternoon comprises of Gold blocks K and F and the Silver seating all coming out and replaced with Side Standing whilst on Sunday evening all the chairs come out and it is all General Standing.

29. What is the drug policy?

The dealing in or use of illegal drugs is not condoned by the Manx Telecom Bay Festival. It is illegal to take, to buy or to sell drugs. Drug enforcement laws are as applicable on site as anywhere else on the Island. If someone deals in drugs it is likely that they will be arrested via security and handed over to the Manx Constabulary. There will be covert Police and security onsite backed up by CCTV who will take action as appropriate.

There will be bins placed at all entrances and anyone carrying drugs should place them in the bins before entering. There will be no questions and no covert video recording of these positions.

Neither anti-social nor illegal behavior will be tolerated whatsoever and participants will leave themselves liable for eviction from the site or arrest. Experimenting with drugs can lead to adverse reactions. Drugs can kill. The crowds and the sheer size of the Festival can be frightening and disorientating under the influence of drugs and could spoil your enjoyment of the event.

If you have taken drugs and you become ill, depressed or frightened please ask a Steward to direct you to the Medical and Welfare Area, which will have the necessary staff who can help and support you.

30. Will there be food available at the festival? Can we bring our own food into the marquee?

There will be full food and drink concessions at the festival. Ticket holders will not be allowed to bring their own food or any drink into the site.

31. Can I bring a camera to take photos or record?

Due to Artists conditions of performance under no circumstances can any photographs or recording take place in the main arena. If you do you risk your equipment being confiscated.

32. Will the Festival continue in adverse weather conditions?

Yes, as it is all under cover all performances will go ahead in the event of rain and would only be cancelled in the most extreme weather conditions or if it is deemed to be unsafe by the management.

33. Will alcohol be available at the Festival? Can I bring my own alcohol?

Yes, there will be alcohol on sale subject to a granting of a licence. Under no circumstances must alcohol be brought into the Festival as ALL alcohol consumption has to be responsible and controlled.

34. Will there be any intervals?

During the evenings there will be between a 30 and 45 minute interval. Plenty of announcements through the PA system will keep you fully informed as to timings and events. On the Sunday afternoon the show will probably run continuously.